From registration and payments to bonuses and security — find answers to all your questions about 1 xbit right here.
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1 xbit FAQ Welcome to the FAQ page. Here you'll find detailed answers to the most common questions from players in Bangladesh — covering everything from registration and deposits to withdrawals, bonuses, and account security.
Click the category buttons below to jump to a specific topic, or type in the search box to find what you need quickly. If you still can't find an answer, contact our Support Team Always available.
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Account & Registration
1 xbitRegistration on is completely free and takes just 2–3 minutes. What you'll need:
Your full name (as it appears on your National ID)
Active mobile number or email address
Date of birth (must be 18 years or older)
A strong password
After registration, an OTP will be sent to your mobile to complete verification. Register here.
No. Only one account is allowed per person. Any attempt to open multiple accounts using the same name, mobile number, email, or payment method will result in all associated accounts being permanently banned and balances may be forfeited.
KYC (Know Your Customer) verification is in place for your security. It ensures that only you can access your account and protects you against fraud. KYC must be completed before you can make a withdrawal. In most cases, simply uploading a photo of your National ID or passport is enough, and verification is completed within 24 hours.
On the login page, and click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP will be sent to you. Verify the OTP and set a new password. The entire process takes under 5 minutes.
To close your account, email support@1xbit-taka.com. Make sure to complete any pending withdrawals beforehand. If you'd like to set responsible gaming limits, Responsible Gaming View page.
Deposits & Withdrawals
1 xbitThe following methods can be used to deposit at 1 xbit:
bKash — Bangladesh's most popular mobile banking
Nagad — Fast and easy digital payments
Rocket (DBBL) — Dutch-Bangla Bank Mobile Service
Upay — Mobile service by United Commercial Bank
The minimum deposit is just ৳200. Transactions are usually instant.
Withdrawal requests are typically processed within 1–6 hours. bKash and Nagad are usually the fastest options. First-time withdrawals may take slightly longer if KYC verification hasn't been completed. Minimum withdrawal amount is ৳500.
No, 1 xbit No additional charges are applied to deposits on our end. However, your mobile banking provider (such as bKash or Nagad) may charge their own transaction fees. There are no platform fees on withdrawals either.
First, wait 2–5 minutes. If the issue persists, email support@1xbit-taka.com with a screenshot of the transaction and the transaction ID. Most cases are resolved within 30 minutes.
Bonuses & Promotions
You'll receive 50 free spins as soon as your registration is complete. Your first deposit will automatically be matched 100% as a bonus (up to ৳5,000) — no separate code required. Latest Promotions View.
To withdraw a bonus, you must meet the wagering requirements. Typically, you need to wager 30–40 times the bonus amount. For example, if you receive a ৳1,000 bonus, you can withdraw after placing ৳30,000 in bets. For the terms of a specific bonus, Terms & Conditionsview on.
Free spins are generally valid for up to 7 days. Once expired, they are automatically cancelled. Each bonus offer has its own validity period, which is stated on the offer page or in the email notification.
Yes, active members can receive special reload bonuses daily, weekly, and monthly. Cashback offers and a loyalty points program are also available. For the latest offers, Promotions Page Check it regularly.
Games & Betting
1 xbithas an extensive game library, including:
Slot Games — 1,000+ slots with a variety of themes and paylines
Live Casino — Roulette, Baccarat, and Blackjack with real dealers
Sports Betting — cricket, football, hockey, and 30+ more sports
Crash Games — Aviator and other crash games
Jackpot Games — Featured Games with Progressive Jackpots
Log in and On the bets page Go to Sports Betting, pick your preferred sport, select a match and market, enter your stake, and click the "Place Bet" button. Live Betting, pre-match betting, and multi-bet slips (parlays) are all supported.
Jackpot winnings are automatically credited to your account balance. For large jackpots, withdrawal will be available once the verification process is complete. On the Jackpot page You'll find all the details there.
Security & Privacy
Yes, 1 xbit 256-bit SSL encryption is used. All your data is stored on encrypted servers and is never shared with third parties. To learn more, Privacy Policy Read it.
Log in and go to Account Settings → Security → enable "Two-Step Verification". You'll receive a one-time OTP on your mobile every time you log in, adding a strong extra layer of protection to your account.
Change your password immediately and notify us at support@1xbit-taka.com. If you suspect your account has been hacked, contact support to have it temporarily locked. Never share your password with anyone — 1 xbit Support will never ask for your password.
Mobile App
The app is available for both Android and iOS. Download Page to download directly. On Android, you may need to install an APK file — in that case, enable "Install from unknown sources" in your settings.
No, the app is completely free to download and use. You will need mobile data to download it. Everything available on the website is also available in the app, plus extras like biometric login and push notifications.
Start by checking your internet connection. Close the app and reopen it. If that doesn't work, clear the app cache (Settings → Apps → 1 xbit → Clear Cache). Make sure you're using the latest version of the app. If the problem persists, contact support.
Support & Contact
1 xbit Support is active 24/7. Ways to get in touch:
Live Chat: Chat button at the bottom-right corner of the platform
Email: support@1xbit-taka.com (typically responds within 3 hours)
Contact us in Bangla and we'll reply in Bangla.
For any complaints or issues, email support@1xbit-taka.com with full details. Including your account ID, a description of the problem, and relevant screenshots will help us resolve things faster. We take all complaints seriously and aim to provide a resolution within 48 hours.
Yes, 1 xbit-'s support team serves Bangladeshi players entirely in Bengali. Write to us in Bengali via live chat or email, and you'll get a response in Bengali. No language barriers.
Find out why millions of players across Bangladesh choose 1 xbit every day — in plain and simple terms.
Fully Secure Platform
Your data and funds are protected with 256-bit SSL encryption, licensed operations, and strict KYC policies.
Fastest Payments
Instant deposits via bKash, Nagad, Rocket, and Upay, with withdrawals processed in 1–6 hours — the fastest in Bangladesh.
Massive Game Library
1,000+ slots, Live Casino, Sports Betting, and crash games — all in one place, on any device.
Generous Bonus Program
Welcome bonus, daily reload, cashback, and loyalty rewards — for both new and existing members.
Smart Mobile App
A fast app for Android and iOS — featuring biometric login, push notifications, and the full gaming experience.
Support in Bengali
24/7 live chat and email support in Bengali. Get help in your own language — no language barriers.
Get Started Now
Got your answers? Start playing now!
Found answers to all your questions in the FAQ? Don't wait — register now and kick off your gaming journey with a welcome bonus. Already have an account? Log in and pick up right where you left off.